Frequently Asked Questions

A. What sets ACG apart is our unwavering Fiduciary Commitment to our clients. Acting as your trusted advisor, we hold your business interests as paramount. We transcend the typical vendor-client relationship by ensuring that our guidance is aligned with your success, offering impartial and transparent advice tailored to your unique needs. We pledge to deliver not just technology solutions but a strategic partnership that positions your business at the forefront of innovation and efficiency. 

A. ACG partners with a diverse range of clients across various industries, from small startups to large enterprises. We pride ourselves on our ability to understand the unique challenges and opportunities within different sectors, including healthcare, finance, education, retail, and manufacturing, among others. Our expertise is in providing scalable, tailor-made IT solutions that not only meet the current needs of our clients but also anticipate and adapt to future technological advancements and business growth. Whether you're looking to optimize your current IT infrastructure, reduce technology-related costs, or embark on a digital transformation, ACG is equipped to guide and support your organization every step of the way. 

A. ACG specializes in custom IT solutions, technology expense management, and the integration of cutting-edge Mobility and IoT strategies to optimize your technology investments and accelerate your business objectives. 

A. Our approach focuses on transparency and optimization. We conduct comprehensive audits, identify cost-saving opportunities, and streamline your technology expenses to ensure they align with your business goals without compromising on service quality. 

A. Absolutely. We are experts in transforming traditional business operations into smart environments. We provide tailored solutions that include the adoption of IoT devices, Mobility services, and the integration of smart technologies that drive efficiency and innovation. 

A. ACG takes a methodical and efficient approach to Cloud Migration, assigning PMI-certified Project Management Professionals (PMPs) to oversee complex migrations. Our process includes an initial assessment of your infrastructure, a strategic plan tailored to your objectives, and a seamless migration that prioritizes security and cost-effectiveness. This ensures a smooth transition to the cloud, with minimal business disruption and optimal performance outcomes. 

A. Yes, ACG specializes in crafting robust Business Continuity and Disaster Recovery (BC/DR) strategies to safeguard your operations against unexpected disruptions. We conduct risk assessments, determine critical systems and processes, and implement solutions that ensure data protection, system redundancy, and rapid recovery. Our goal is to minimize downtime and maintain business functionality, no matter the circumstances. 

A. At ACG, Digital Transformation is not just about technology—it's about redefining your business model and processes for the digital age. We start with a comprehensive analysis of your business goals and challenges, followed by the design and implementation of a transformation roadmap. Our approach includes integrating new digital technologies, upskilling your workforce, and establishing agile practices to create a digital-first culture that thrives on continuous innovation. 

A. ACG's UCaaS solutions offer a suite of communication and collaboration tools that enhance productivity and connectivity across your organization. By moving communications to the cloud, we provide a scalable platform that supports voice, video, messaging, and conferencing services accessible from anywhere. This unified system simplifies your communications infrastructure, reduces costs, and provides the flexibility to adapt to changing business needs. 

A. ACG's Data Center Selection process is comprehensive, considering factors such as geographic location, risk of natural disasters, connectivity, scalability, security standards, compliance requirements, and energy efficiency. We evaluate your specific needs and workloads to recommend a data center that not only meets your current demands but also aligns with your growth trajectory and sustainability goals. Our expertise ensures that your data is housed in a facility that prioritizes uptime, resilience, and operational excellence. 

A. ACG's POTS Replacement Programs offer cost-effective solutions by transitioning to VoIP and hosted voice services. These programs reduce monthly telecom costs and consolidate billing through our diverse supplier network. With minimal capital expenditure and the utilization of existing infrastructure, our clients enjoy enhanced service reliability and advanced communication features, ensuring a seamless and economical upgrade from traditional POTS lines.